Greenwaterpurifieris offers a 30 – day return policy. You have 30 days from receiving your item to request a return.
To qualify for a return, the item must be unused, unworn, with tags and in its original packaging. Include your order number and return reason when contacting us.
Start a return by emailing service@greenwaterpurifieris.com.
Return Address: 2760 CANYON BLVD, BOULDER, CO 80302 US.
Approved returns get a return shipping label and instructions. Unapproved returns won’t be accepted.
For returns:
Mail: Return items via mail.
Return Shipping Labels: Defective water cups get a prepaid label (free return). For personal preference returns, you cover shipping.
Return Fees: Defective water cups – contact us for repair/replacement. If unresolved, you get a replacement. Customer remorse – return within 30 days for a product – price refund. Shipping costs aren’t refunded. No restocking fee.
Exchanges: Return for a refund and place a new order.
Refunds: After we check your return, you’ll get approval news. Approved refunds go back to the original payment method within 2 business days. Banks or credit card companies may delay this. If it’s been over 5 business days since approval and you haven’t got your refund, contact us.
Order Cancellation Policy: Canceled orders get a full refund to the original payment method.
Contact Information:
Email: service@greenwaterpurifieris.com
Updated on 20th, May, 2025